The quality of our customer service is a priority. When we started our business we wanted to have a reliable customer service agents that are friendly, polite, helpful and will answer all of your questions. We are very proud to say we achieved this task. So don’t hesitate and call us anytime you want. Just choose the most convenient way to contact us.
- Call us on 020 8077 9363
Don’t talk to answering machines, talk to a friendly, informative and efficient customer care representatives instead. To be able to ask us questions, request a visit, make an inquiry, leave feedback, book a service simply call us during our business hours:
Monday – Sunday – 8 am until 8 pm
- Fill in our short contact form.
What if you are busy during our business hours? Don’t you worry! Use our contact form and let us take it from there. Every inquiry is replied to in less than 24 hours.
- Write to us in our chat
A very easy way to talk to one of our customer service agents and get an immediate reply without actually having to pick up the phone is our chat.
Now that you are convinced that your wooden floors deserve some attention, you probably have a lot you want to talk about. Contact Expert Floor Sanding in order to:
• Request a free quote.
We believe that each floor is unique and needs specific care. If your property is up to 30sq.m. you will receive a free quote. For our bigger projects, we will be glad to visit the property, examine the state of the floor, decide what the best way to treat it is and provide you with a price.
• Book a service.
The estimation given by our specialists fits your need perfectly? Advise us on the best day and time to perform the service. Kindly note that the first service of the day is performed as early as 8 am and the last one starts as late as 5 pm. In order to book a service you will be asked to state the postcode of the property and when would you like us to visit.
• Learn more about what we do and how we do it.
If you are new to our services you probably have a bunch of questions. Our sales representatives will be glad to answer all of your questions since they know the services in details. They can explain the procedures step by step and tell you what brand machinery and materials we use.
• Reschedule a booked service.
Don’t worry if something unexpected shows up. We know plans change and we will be happy to accommodate you in a better time. Simply call us and we will make a new arrangement for a more suitable time.
• Cancel a scheduled service.
For cancellations please reach us as soon as you are aware the service can’t take place in the arranged day and time. For more information, please visit our Terms and Conditions section.
• Leave feedback.
Each customer’s experience with our technicians is of great importance for us. So help us grow and spend a minute to give us an objectively feedback about the service you had done. We really appreciate it.